One of my photos

Adding insult to injury. Again

October 2nd, 2007 · Posted by Skuds in Life · No Comments · Life

It was bad enough last month when the broadband connection was out for a whole weekend, which coincided with Virgin introducing premium rate help line numbers and my bill arriving with “now you can pay your bill online” plastered across the envelope.

And just now when I went to the Virgin website to see what their explanation was for this weekend’s terrible service and found a banner across the page with the slogan “Super-fast, reliable Internet”. That was quite bad.

But not as bad as remembering that the tax on my car expired yesterday and I forgot to renew it online when the Internet connection finally came back and then I went to the doing-your-car-tax-online site and found a message that the system is ‘temporarily unavailable due to maintenance’. On its own that is a bit annoying, but combined with the banner saying “Straight through to public services”… I am starting to think that the old-fashioned ways of queueing up at post offices for hours were actually more effective.

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