Personally I don’t (currently) have a problem with my broadband at home and I’m quite happy with it so I don’t have an axe to grind here… but… I did find this interview quite amusing. I don’t know what job Mr. Ahmad does for Virgin Media but I suspect and hope it is on the [...]
Entries Tagged as 'Virgin Media'
More temptation
June 2nd, 2009 · No Comments · Technology
I got a letter from Virgin Media yesterday, telling me that 50Mb broadband is now available here… very tempting. That is starting to get respectable – but still there is the frustration that the upstream speed is only 1.5Mb. (As somebody who remembers feeling dizzy when v.32bis came out I feel slightly odd saying “only [...]
Tags: Internet·Virgin Media
Baby got back
April 6th, 2009 · No Comments · Life, Technology
Virgin managed to restore our broadband remotely this afternoon: no need to wait for an engineer with a new modem to turn up on Wednesday. Good news indeed, because now I won’t have the rest of the family asking every ten minutes. They have all been suffering from World of Warfare withdrawal.
Tags: Virgin Media
Off air
April 6th, 2009 · No Comments · Life, Technology
If anybody has been sending me e-mails and expecting a reply… forget about it.
We have now been without internet access at home for 5 days, and do not expect to get it back for another couple of days. When it does come back it is going to take quite a while to go through the [...]
Tags: Virgin Media
Frustration
December 10th, 2008 · No Comments · Technology
I am starting to see the appeal of this whole concept of cloud computing. On Saturday I bought a replacement PC. The old one is one that I bought a couple of years ago when the motherboard of the previous computer blew up, and it was basically the cheapest base unit I could get in [...]
Tags: Computing·Gadgets·Internet·Virgin Media
Hanging On The Telephone
October 23rd, 2008 · 1 Comment · Life
Several times in the past I have banged on about damaged cable TV/telephone distribution boxes. I used to call Virgin Media to report them but gave up after being faced with a distinct lack of interest from them. The only time I would persevere now is if the one that feeds my house is open.
There [...]
Virgin Media – good news
April 6th, 2008 · 2 Comments · Technology
I have moaned a lot about the premium rate number for broadband technical support at Virgin Media. It was very unfair that it should cost money to report a fault on broadband, but not on television or telephone services, and now it looks like even Virgin agree with me
Tags: Broadband·Virgin Media
Begrudging praise for Virgin Media
February 20th, 2008 · No Comments · Technology
If it was not good that Virgin Media’s e-mail telling me how they were going to increase my bandwidth for free came after several days of no e-mail, it was even worse that a day or two later we had no connection at all.
Tags: Internet·Virgin Media
On demand
December 19th, 2007 · 1 Comment · Technology
My broadband was playing up a bit last night. I could access some sites OK (Amazon, Flickr) but not others (BBC, Skuds.org).
Tags: Broadband·Doh!·Virgin Media
Bloody Virgin
November 19th, 2007 · No Comments · Life, Technology
First of all there is the letter.
My sister had a very unsatisfactory phone conversation with Virgin Media’s customer services when she was trying to get Dad’s telephone and cable TV cancelled after he died. In a fit of pique she wrote a 5-page explaining exactly what the circumstances were, why the customer couldn’t give [...]
Tags: Doh!·Family·Radio·Virgin Media·WTF
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