If anybody has been sending me e-mails and expecting a reply… forget about it. We have now been without internet access at home for 5 days, and do not expect to get it back for another couple of days.  When it does come back it is going to take quite a while to go through […]
Entries Tagged as 'Virgin Media'
Frustration
December 10th, 2008 · Comments Off on Frustration · Technology
I am starting to see the appeal of this whole concept of cloud computing.  On Saturday I bought a replacement PC. The old one is one that I bought a couple of years ago when the motherboard of the previous computer blew up, and it was basically the cheapest base unit I could get in […]
Tags: Computing·Gadgets·Internet·Virgin Media
Hanging On The Telephone
October 23rd, 2008 · 1 Comment · Life
Several times in the past I have banged on about damaged cable TV/telephone distribution boxes. I used to call Virgin Media to report them but gave up after being faced with a distinct lack of interest from them. The only time I would persevere now is if the one that feeds my house is open. […]
Virgin Media – good news
April 6th, 2008 · 2 Comments · Technology
I have moaned a lot about the premium rate number for broadband technical support at Virgin Media. It was very unfair that it should cost money to report a fault on broadband, but not on television or telephone services, and now it looks like even Virgin agree with me
Tags: Broadband·Virgin Media
Begrudging praise for Virgin Media
February 20th, 2008 · Comments Off on Begrudging praise for Virgin Media · Technology
If it was not good that Virgin Media’s e-mail telling me how they were going to increase my bandwidth for free came after several days of no e-mail, it was even worse that a day or two later we had no connection at all.
Tags: Internet·Virgin Media
On demand
December 19th, 2007 · 1 Comment · Technology
My broadband was playing up a bit last night. I could access some sites OK (Amazon, Flickr) but not others (BBC, Skuds.org).
Tags: Broadband·Doh!·Virgin Media
Bloody Virgin
November 19th, 2007 · Comments Off on Bloody Virgin · Life, Technology
First of all there is the letter. My sister had a very unsatisfactory phone conversation with Virgin Media’s customer services when she was trying to get Dad’s telephone and cable TV cancelled after he died. In a fit of pique she wrote a 5-page explaining exactly what the circumstances were, why the customer couldn’t give […]
Tags: Doh!·Family·Radio·Virgin Media·WTF
Adding insult to injury. Again
October 2nd, 2007 · Comments Off on Adding insult to injury. Again · Life
It was bad enough last month when the broadband connection was out for a whole weekend, which coincided with Virgin introducing premium rate help line numbers and my bill arriving with “now you can pay your bill online” plastered across the envelope. And just now when I went to the Virgin website to see what […]
Tags: Internet·Virgin Media
Virgin Woe
October 1st, 2007 · 3 Comments · Life, Technology
This broadband connection of mine is getting very annoying. We had a weekend where it was down more than it was up, and since then there has been at least one day a week, usually Sunday, where it is down. I know its nothing wrong here because sometimes e-mail works but web connections don’t and […]
Adding insult to injury
September 4th, 2007 · Comments Off on Adding insult to injury · Technology
Our broadband connection has been intermittent since Friday. Sporadic might be a better word. Piss-poor would be an even more accurate description. It has been down a lot more than it has been up and the only improvement is that today it is actually acknowledged on the Virgin freephone information line. No problem for me, […]
Tags: Internet·Virgin Media
