Several times in the past I have banged on about damaged cable TV/telephone distribution boxes. I used to call Virgin Media to report them but gave up after being faced with a distinct lack of interest from them. The only time I would persevere now is if the one that feeds my house is open. [...]
Entries Tagged as 'Virgin Media'
Virgin Media – good news
April 6th, 2008 · 2 Comments · Technology
I have moaned a lot about the premium rate number for broadband technical support at Virgin Media. It was very unfair that it should cost money to report a fault on broadband, but not on television or telephone services, and now it looks like even Virgin agree with me
Tags: Broadband·Virgin Media
Begrudging praise for Virgin Media
February 20th, 2008 · No Comments · Technology
If it was not good that Virgin Media’s e-mail telling me how they were going to increase my bandwidth for free came after several days of no e-mail, it was even worse that a day or two later we had no connection at all.
Tags: Internet·Virgin Media
On demand
December 19th, 2007 · 1 Comment · Technology
My broadband was playing up a bit last night. I could access some sites OK (Amazon, Flickr) but not others (BBC, Skuds.org).
Tags: Broadband·Doh!·Virgin Media
Bloody Virgin
November 19th, 2007 · No Comments · Life, Technology
First of all there is the letter. My sister had a very unsatisfactory phone conversation with Virgin Media’s customer services when she was trying to get Dad’s telephone and cable TV cancelled after he died. In a fit of pique she wrote a 5-page explaining exactly what the circumstances were, why the customer couldn’t give [...]
Tags: Doh!·Family·Radio·Virgin Media·WTF
Adding insult to injury. Again
October 2nd, 2007 · No Comments · Life
It was bad enough last month when the broadband connection was out for a whole weekend, which coincided with Virgin introducing premium rate help line numbers and my bill arriving with “now you can pay your bill online” plastered across the envelope. And just now when I went to the Virgin website to see what [...]
Tags: Internet·Virgin Media
Virgin Woe
October 1st, 2007 · 3 Comments · Life, Technology
This broadband connection of mine is getting very annoying. We had a weekend where it was down more than it was up, and since then there has been at least one day a week, usually Sunday, where it is down. I know its nothing wrong here because sometimes e-mail works but web connections don’t and [...]
Adding insult to injury
September 4th, 2007 · No Comments · Technology
Our broadband connection has been intermittent since Friday. Sporadic might be a better word. Piss-poor would be an even more accurate description. It has been down a lot more than it has been up and the only improvement is that today it is actually acknowledged on the Virgin freephone information line. No problem for me, [...]
Tags: Internet·Virgin Media
Internet Woes
September 2nd, 2007 · 2 Comments · Technology
Been having a spot of trouble with Virgin Media over the last couple of days. The Internet connection was not working last night. I looked at the diagnostics on the cable modem so assumed it was some infrastructure problem outside which would get sorted soon enough. After a couple of hours I thought I would [...]
Tags: Internet·Virgin Media
Like a Virgin
May 8th, 2007 · No Comments · Technology
It was a tough decision, whether to throw money at Murdoch or Branson, but today we had Sky disconnected and Virgin Media’s digital TV installed. I will still have the dish and I am led to believe that my old box will still pick up a load of free to view channels, so I am [...]
Tags: Sky·TV·Virgin Media
Have you heard of the categorisation of political activists into...